The Home Builders Massachusetts Loves

From first contact for quote to the last day of the project, Ryan's professionalism, responsiveness, and organization surpassed my expectations. Our project included significant structural work, framing, roofing, plumbing, HVAC, sewer/excavation, tile, windows, and finish work, and the quality of all of Ryan's subs was outstanding. The project was finished ahead of schedule, on budget, and we are enjoying our new space immensely. This was a massive and disruptive project for us. With two little kids we needed to move out of our house for 4 months. But Ryan's communication throughout the project kept us informed of what was happening, what was going to happen next, and decisions we needed to make to keep the project on track. Our ability to text or call Ryan at any time and expect a response very quickly kept us at ease that he was in control and on track. I could not have imagined that it could have gone any better. I would use Ryan again in a heartbeat.

The project went extremely well and surpassed all my expectations in every regard. The project started exactly when scheduled. Once the work began, the project ran very smoothly. The team members were all very professional, skilled craftsmen and were punctual without fail. I was always kept informed of scheduling changes ahead of time and advised of any unavoidable delays or issues. Any unforeseen issues that came up were quickly and efficiently managed and resolved. Any changes I chose to incorporate into the design plan along the way were handled seamlessly. My home was treated respectfully and always left clean. The workmanship on the stone tile work was superb. The finished carpentry work was done beautifully. The final result was all I had hoped for and more. I have had a number a projects of similar scope done over the years at various homes I have owned and I can honestly say this was the single best experience I have ever had on such a project. Norman Builders is a very well run business. If you are lucky enough to have them do your next project you will not be disappointed. Thank you, Ryan!

When the town building inspector voluntarily starts to praise the quality of the work you know that it is good. Ryan Norman was polite, honest and professional.  It was evident that both his crew and the subcontractors enjoyed working with the company. Renovation of a 67 year old house is never without glitches, but problems were solved with clear explanations of what needed to be done. It is not easy to have people working in your house from April to September, but we were kept informed as to what was happening when, the crews were generally on time, and everyone was nice and appropriate around a child.

I could not be happier with the completed project. Ryan’s father, Dale, did most of the work including the demolition, the structural support beam, and the cabinet installation. He was meticulous, thoughtful, and incredibly skilled. The kitchen designer, Pam, came up with a thoughtful design that really took my family and our way of using the space into account. She sometimes took a while to get back to me with questions, but overall she did a great job. The electrician, plumbers, tile installers, painters, and countertop installers were all competent, courteous, and professional. I am very happy. The project took 8 weeks to complete which was within the estimated timeframe and stayed on budget.

Ryan and his team were exceptional. Their professionalism and quality of work were above and beyond our expectations (we are very fussy). We spent over a year interviewing other contractors and designers. When Ryan arrived to give us a quote and offer recommendations, we knew his company was the one for us. It was a major project involving removing tile floors on most of the first floor and replacing them with hardwood, replacing all cabinets, center island and all appliances, installing granite counter tops, replacing 6 doors, extensive electrical work, new lighting, painting and staining most of the walls and woodwork on the first floor and some on the second floor, etc. We got constant feedback, recommendations and guidance from Ryan Norman (owner) and his crew. There were many things that we did not know how to handle but they gave us great recommendations. Also, they were very fussy about the materials. We saw them reject many items from their suppliers and request replacements as the original items were not perfect. Norman Builders are the dream team and we strongly recommend them.

I am writing this letter in reference to Ryan Norman from Norman Builders. We hired Ryan to complete an addition and renovation on our beach cottage at Hampton Beach, N.H. We spent several months searching for the right contractor and used Service Magic to screen contractors in the New Hampshire area.
We planned on starting the project in October of 2010 and were assured that it would be completed by February of 2011. The project started within a few weeks of the anticipated start date and was finished on time. We had very few headaches and hassles throughout such a large job, and when there was a set back Ryan was there with a solution. We found Ryan and his workers to be experts in their areas while maintaining a sense of professionalism and courteousness. We could not have been more pleased with our selection of Ryan Norman. The quality of work was outstanding and Ryan worked closely with us to keep us on budget while still enabling us to make the desired changes that came about as the job progressed.
Ryan and his team transformed our small two bedroom cottage into a beautiful house. We have nothing but praise for the quality of work performed throughout all phases of the job. I would highly recommend Ryan Norman for any construction needs. He has the honesty, integrity and work ethic that is not easy to find these days. If we were to do it all over again, we would definitely hire Ryan and his team again.

The project went beautifully. We cannot say enough good things about Ryan, his guys and his subcontractors. Ryan is like no other contractor we've ever worked with and we've worked with a lot... most of them mediocre at best. He's a great guy, trustworthy and easy to work with. Ryan was on top of things throughout the entire project and responds to texts and phone calls within minutes. His guys showed up every morning, on time and were quiet and respectful of our space. We couldn't be happier with their work (especially Lance's tile work). His subcontractors were punctual and all did fantastic quality work. We would hire Ryan again in a second and would highly recommend him to anyone.

Norman Builders was our top choice among three contractors we interviewed (including our past preferred general contractor) for a new 12' X 32' deck and screen room.

We had a basic design in mind, which Ryan and Dale improved upon and fine-tuned for us. They advised us on materials as well, and we really feel that allowed for the most bang for our buck. Our calls were always promptly returned which made for much less frustration, especially when we had questions.

We were extremely impressed with the quality of the workmanship and their attention to detail. The work area was always neatly kept. They were flexible and adaptable when we had additional unplanned work that needed to be completed before they could proceed with the scheduled project.

We highly recommend Norman Builders and would most certainly contract with them for future projects.

Excellent. Outstanding sub-contractors, user-friendly and very professional. It was very interesting to see the work done from start to finish. All the workers and sub-contractors made outstanding efforts to be very accommodating thru the duration of the project. The project head, Ryan Norman, was there every step of the way. Just can't say enough about the cabinet installer and the flooring and tile specialist who brought outstanding work to the table.

Ryan Norman was very helpful from start to finish. All details of our renovation were discussed and considered throughout the entire project. Ryan was very conscious of our budget as well as our goals and was able to make everything work. Ryan was very responsive and addressed any questions that came up along the way. We are very happy with the entire experience and are thrilled with the end result of our home renovation!

Just a quick note of thanks for a fantastic remodel job on my bathroom. Dale and Lance were very reliable and professional. Both are true craftsman! We would highly recommend Norman Builders. We will see you for the next project. Thanks again.

We originally had planned a kitchen remodel but we ultimately decided to add an addition and expand the master bathroom and closet as well. The project became very complicated but Ryan managed the planning, subcontracting and scheduling of work masterfully. We worked together to design and implement each step of the addition/remodel. While bad weather did delay new construction, all proceeded timely thereafter. We are very pleased with our new kitchen, flooring, and bonus room. Our master bathroom is twice as large as originally built. This project has definitely increased the value of our home. Thank you to Norman Builders!

Just had to write to tell you how much we love our home. I have lived in two previous homes and have never had the wonderful kitchen I have here. I finally have a kitchen designed with a woman in mind.
We love it when our friends visit and watch their faces when they come in. They just can't believe how much room we have here. I think they all picture it as a basement apartment and can't believe what they are seeing.

If you ever have a client who is not sure about their plans feel free to bring them over to see your work. You are a five star contractor in all our books as Brian and Karen are very, very happy with their home also.
By the way, I would be remiss if I did not mention your great crew. They were wonderful.

We are very pleased with our new bathroom, it's a perfect addition to the master bedroom... The craftsmanship was excellent, and the work was done on time.

Quality work, reasonably priced, very attentive and responsive. I give Norman Builders an unqualified recommendation.

Great job. The addition is a real enhancement to our home and well worth the effort. The crews were very responsive to our questions and requests during the process. You were too and that was appreciated. What I liked, especially, is that we started with a minimum design at a very reasonable cost. Then we were able to work with you to add features and modifications as we went along and our ideas changed.

Our experience with Norman Builders was wonderful; we highly recommend Ryan and his team. Quality work, very organized, reasonable price, great communication, clean work area and timely completion of the project. Excellent job on the tile, the master bathroom came out beautifully. We give you five stars!

Very positive experience. Workmanship is superior - quality work and quality materials. Communication was outstanding always knew exactly what they were working on and when they were going to be there. The general contracting was outstanding and the laborers they hired also top notch. Would definitely would use them again and recommend Norman Builders.

Overall, we have been quite pleased with the work done for us. We had a variety of work done for two independent projects. The work involved indoor and outdoor work and required a number of subcontractors all managed through Norman Builders. The workmanship was high quality and the projects were completed according to plan in a timely manner. We will certainly use this group again in the future.